Estimating switching costs in the mobile telecommunications industry in the UK

Abstract :

This paper uses multinominal and mixed logit on British consumer panel data from 1999–2001 to estimate switching costs in mobile telephony. The results of the estimation show that consumers of mobile services in the UK face significant switching costs which vary according to network operators. Network operator choice is also explained by observed and unobserved heterogeneity in consumer tastes. Furthermore, the probability of switching depends on consumer characteristics such as age and the ways they spend their free time.

Keywords : L13 L43 L5 L96
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https://hal.telecom-paristech.fr/hal-02286636
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Submitted on : Friday, September 13, 2019 - 3:58:44 PM
Last modification on : Thursday, October 17, 2019 - 12:36:49 PM

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  • HAL Id : hal-02286636, version 1

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Citation

L. Grzybowski. Estimating switching costs in the mobile telecommunications industry in the UK. Journal of Industry, Competition and Trade, 2008, 8 (2), pp.113-132. ⟨hal-02286636⟩

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